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Jancyn Shopper Referral Program - click here for details!
Shopper Frequently Asked Questions - Click Here!
Need more help? Please contact the Project Coordinator listed in your shop guidelines for assistance. If you are unsure or have a general question not related to an assignment, you may contact our Support desk at Support@Jancyn.com.
Are you a member of the MSPA? https://mspa-americas.org
There are many benefits including certifications, training and webinars. Visit their website to learn more.
Current evaluators: Have you reviewed your shopper profile recently? There may be newer fields you have not yet answered. Keeping your profile up-to-date ensures you have access to all shop opportunities Jancyn has to offer you. And congratulations to all new MSPA certification completions! Please be sure to add the certification numbers as well.
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Shoppers have the best experience with Prophet software when they have the following system configuration:
Using the most recent version of Chrome, Firefox, or Internet Explorer. Microsoft Edge and Safari are not recommended.
Mobile devices are not currently supported and attempting to use one to fill out a shop may cause you to lose your work.
Make certain your browser allows pop-ups and cookies for the Prophet site.
If you do not have this configuration, you will have problems receiving and submitting mystery shops using Prophet.
Not receiving Jancyn notifications? Please check your spam folder!
Don't forget to save your work often when completing the report by clicking the button at the top of the report entry screen that says: SAVE MY WORK FOR NOW